Policy

Reservation & Payment Terms

A 40% deposit is required to secure and reserve the event date. The remaining balance must be paid in full no later than ten (10) days prior to the scheduled event date. Reservations are not considered confirmed until the required deposit has been received.

Guest Count & Menu Modifications

Final guest count and food item selections must be submitted no later than fourteen (14) days (two weeks) prior to the event. No adjustments or substitutions will be permitted after this deadline.

Cancellation Policy

• Cancellations made thirty (30) days or more prior to the event date will receive a full refund of all payments made.
  
  

• Cancellations made ten (10) to twenty (20) days prior to the event date will result in forfeiture of the 40% deposit; any additional payments will be refunded.
  
  

• Cancellations made ten (10) days or fewer prior to the event date are non-refundable, unless the reason for cancellation is reviewed and approved at the provider’s discretion.
  
  

Event Date Change Policy

One (1) event date change is permitted at no additional charge, subject to availability. Requests for date changes must be submitted at least twenty-one (21) days prior to the original event date. Any additional date changes beyond the first will incur a $50 rescheduling fee.

Delivery Policy

Delivery is provided at no additional cost for events located within ten (10) miles. Events located beyond ten (10) miles are subject to a 10% flat-rate delivery fee.

Liability Disclaimer

The provider assumes no responsibility for damages once setup has been completed. The client agrees to assume full liability for any loss, damage, or injury to the provider’s supplies, equipment, items, or personnel occurring during the provider’s time of service.